HOW Festival: Despite research, we still don’t understand the way Generation Z makes decisions

first_imgDisposable packaging of hotel cosmetics is replaced by dispensers With the introductory sentence “Which is a vacation without pictures you can share”Lopatny presented the first Croatian Instagram hotel campaign where guests are rewarded for posting their pictures at seven selected hotel locations. Some of them were influencers in whom Lopatny sees added value for the recognition of the hotel brand, while Šumiga pointed out that influencers should be selected from targeted target groups, giving the example of wrong selection of influencers with poor followers to promote luxury resorts. micro influencer. That “personalized cosmetics will be a trend in the future” was concluded at the panel on trends in hotel cosmetics in 2020, where they discussed Ivona Begušić from The Pucić Palace Hotel in Dubrovnik and Nina Brouwers from Rituals Cosmetics in Amsterdam. More than 70 percent of those present in the audience supported dispensers as a better solution for packaging hotel cosmetics than small disposable packages in the survey. Smart hotel without reception and personal concierge access At the panel, Šumiga reminded the audience that likes on social networks for sale no longer mean anything and that one should be consistent in messages to guests, and every marketing activity should be measured, otherwise we are just a “person with opinions”. In the end, he highlighted a sore point of many destinations he had experienced himself; the slowness of wi-fi which deters guests from posting on social media; “If we increase the speed of wi-fi, we will get brand ambassadors among the guests without much effort”, He said. We will find brand ambassadors among the guests if we increase the speed of wifi On the final panel she moderated Marina Franolić from Beach Events, two different forms of hotel communication with the guest are opposed.   “The biggest danger on social networks are the new generations. They create their own content and their own closed digital ecosystems. Despite research, we still don’t understand how they make decisions. “, He said Dalibor Šumiga from PromoSapiens on the final day of the third edition of HOW. He cited the example of memes in the closed WhatsApp group as the main source of information for Generation Z, ie all those born after 1995, and a great challenge for marketing agencies in the future. Hotel Operations Weekend ended in Poreč yesterday – the first festival in Europe on the topic of hotel operations. This year, the festival gathered over 50 speakers in 20 panel discussions and presentations at which the participants were introduced to the latest world trends in hotel operations.  Novicov also mentioned moving away from Google ads towards more effective marketing methods. When asked by Prevolšek, he gave an example of a bad campaign where the author speaks about himself and does not offer a call to action, while a great campaign has a purpose, great content and supporting context behind it. “It’s never about the product or the hotel, but about the goal of coming to the hotel, why we’re doing something. We need to build an emotional connection with the guests and share our passion”, He said. RELATED NEWS: Begušić concluded that there must be other solutions for small hotels because cosmetic gifts create memories for guests. Brouwers pointed out that trends indicate the importance of organic and ecological solutions, the use of gray, white and beige tones and increased attention to the general well-being of the guest in the form of personalized cosmetics, in-room yoga mats, yoga videos and the like. Given that 73% of tourists watch accommodation social networks before booking, the first panel is “Sales and marketing: Engage your guests – let them be your ambassadors / Social networks: do we value them enough?” aroused great interest and filled the hotel hall. The panel was moderated Denis Prevolšek, regional director of Valamar Riviera, and together with Šumiga they participated Alexander Novicov from the IQD agency in London and Maja Lena Lopatny from HTP Korcula.  The last panel ended another edition of the famous Festival of Hotel Operations in Poreč, which gathered over 570 participants and thus once again confirmed the status of the leading regional conference of hoteliers.  Peter Palitz, CEO of QuiHotel in Budapest, presented the first “smart” hotel in Europe, which with the help of one application and nine employees runs a hotel with 40 rooms. “We communicate with guests before, during and after their stay. We have a virtual receptionist for every channel, Viber, WhatssApp, Messenger”Said Palitz, who noted that the younger generations prefer writing to face-to-face communication even though they are then more courageous in asking tricky questions. “The best proof that you are doing a good job is when a guest leaves a comment on social media with your name or when they contact you before their next stay. Personalization is the key to everything from interaction through communication channels”, she pointed out Sandra Grčić, head of the Valamar Experience Concierge program whose Concierge employees are available to guests at the info desk, but also in the breakfast room. “We have digital pilot projects that will help us respond more quickly to the needs of the guest, but it will all go through a personalized approach. ”, she concluded. The focus of the second day’s program was topics such as social networks, the quality of wi-fi in hotels, new trends in hotel households, and communication and emotional connection with guests and creative concepts in the food and beverage departments. HOW FESTIVAL: BY REDUCING PRICES AND DISCOUNTS, THE VALUE OF ITS PRODUCTS DECREASESlast_img read more

Help Rivers Casino thrive before looking at exit

first_imgCategories: Letters to the Editor, OpinionThe Jan. 14 column, “Look At Casino In The Past, Present, And Future,” by Dr. Roger Hull is a well-written column dealing with the issues that exist with the Rivers Casino and the possibility of a Schenectady without a casino. My only criticism of the column is his reference made about “robberies in the casino parking lot.” Dr. Hull readily admits that this is “hearsay.” To even mention this, without a police report substantiating this claim, can be detrimental to the casino and does the casino a gross injustice — especially if it’s just “hearsay.” Maybe, Donald Trump is correct about “fake news.”Every casino has its problems with security, problem gamblers and misguided financial projections. Those casinos and cities that have been successful have found corrections to those problems or have developed plans to cope with them. Why not focus on this instead of developing plans for “life after the casino.” Let’s hope that the Rivers Casino and the city of Schenectady can focus on developing plans for success.Paul FoxSchenectadyMore from The Daily Gazette:EDITORIAL: Thruway tax unfair to working motoristsSchenectady police reform sessions pivot to onlineEDITORIAL: Find a way to get family members into nursing homesTroopers: Schenectady pair possessed heroin, crack cocaine in Orange County Thruway stopFoss: Should main downtown branch of the Schenectady County Public Library reopen?last_img read more

Qatar backed ‘terrorism and extremism’, UAE tells UN court

first_img‘Gulf rift’ Qatar is due to give its response on Wednesday, with the rest of the hearings — which are all taking place by videolink due to the coronavirus pandemic — due on Friday and Monday.But a final ruling by the ICJ, which was set up in 1946 after World War II to rule in disputes between member states of the United Nations, could take years.The court issues binding judgments but has no means of enforcing them.The crisis between Qatar and the Saudi-led blockading nations shows no sign of relenting despite rising international pressure to end the feud.The alliance has issued a raft of terms Qatar must accept before it will lift the embargo that includes a ban on direct air, land or sea trade.Doha strongly denies the allegations and has refused to meet the demands that also stipulate the closure of its flagship state-funded broadcaster Al Jazeera.The UAE’s Al-Naqbi said that his country and Qatar “share historical bonds dating back to ancient times”, and that Abu Dhabi was “open to close the Gulf rift” with the help of third parties. They imposed an effective blockade by land, air and sea, and ordered the expulsion of Qatari nationals. Qatar dragged the UAE to the ICJ a year later seeking to get the measures lifted.The allies faced a “grave threat brought by Qatar’s support for terrorism and extremism,” Abdallah al-Naqbi, director of the international law department at the UAE foreign ministry, told the court via videolink.”This has nothing to do with racial discrimination.”Qatar’s case at the ICJ says that the UAE’s actions breached the 1965 International Convention on the Elimination of All Forms of Racial Discrimination (CERD). ‘Build bridges’ Doha had already acted to address “imperfections” in its initial response, such as holding off any deportations and allowing Qataris to enter the UAE “subject only to an application process and security screening,” he said.In an apparent reference to the UAE’s historic normalization of ties with Israel, al-Naqbi said that “as the court will have noted from other recent events, the UAE’s aspiration as a nation is to be open and to build bridges.”The case has gone Qatar’s way so far, with the ICJ in 2018 ordering the UAE to take emergency measures to protect the rights of Qatari citizens, pending the start of full hearings in the case.In that year Qatar accused the UAE of creating a “climate of fear” for Qataris living there.The legal ping-pong continued when the United Arab Emirates last year filed its own case seeking emergency measures to stop Qatar “aggravating” the dispute, only to have the court reject it.Qatar then won a separate but related case at the ICJ in July that is specifically about the air blockade. Its rivals had appealed a decision by the world civil aviation body in favor of Qatar over sovereign airspace. Topics : The United Arab Emirates accused Qatar on Monday of backing “terrorism and extremism” as the three-year-old Gulf diplomatic crisis returned to the UN’s top court.Abu Dhabi urged the Hague-based International Court of Justice (ICJ) to throw out a case brought by Doha claiming measures taken against Qatar amounted to racial discrimination.Saudi Arabia, Bahrain, the UAE and several other allies severed ties with Qatar in a shock move in 2017, accusing Doha of backing terrorism and siding with their regional rival Iran.last_img read more

Troost-Ekong lifts Nigeria past South Africa in quarter-finals

first_imgSouth Africa’s Percy Tau in action with Nigeria’s William Troost-EkongCairo, Egypt | AFP |  William Troost-Ekong’s late winner sent Nigeria through to the semi-finals of the Africa Cup of Nations on Wednesday after a tense 2-1 victory over South Africa in Cairo.Samuel Chukwueze fired the Super Eagles ahead in the first half in front of a healthy, largely pro-Nigerian crowd at the 75,000-capacity Cairo International Stadium.But Bongani Zungu’s looping header brought South Africa level on 70 minutes, the goal awarded with the aid of VAR — introduced for the first time at the tournament from the quarter-final stage onwards — after it was initially ruled out for offside.Centre-back Troost-Ekong then turned home at a corner a minute from time to set three-time champions Nigeria up with a clash against Algeria or Ivory Coast for a spot in the July 19 final.“We were lucky in the end to score this second goal because in the second half South Africa played much better,” said Nigeria coach Gernot Rohr.“We’re happy, we have to recover well because the next game, either Algeria or Ivory Coast will be very difficult also.”South Africa boss Stuart Baxter admitted the nature of the defeat was tough to digest.“It’s difficult when you’ve lost a game in the dying minutes, it’s difficult to find positives. I’m sure in one week’s time I will find some positives, but at this moment I’m finding it very difficult,” he said.Left-back Jamilu Collins made his first appearance in Egypt after shaking off a pre-tournament injury while Villarreal forward Chukwueze came in for Moses Simon in the Nigerian attack. Baxter stuck with the same side that shocked hosts Egypt in the last round, as match-winner Thembinkosi Lorch retained his place despite Themba Zwane’s return from suspension.– VAR makes its mark –Rohr had suggested South Africa were favourites in the build-up following their defeat of the record seven-time champions, a tag Baxter promptly rejected with Bafana Bafana’s lone competitive win over Nigeria coming in qualifying for these finals.Odion Ighalo’s goals have been the driving force behind Nigeria’s run here but it was emerging young forward Chukwueze, coming off a solid debut season in Spain’s top flight, who struck just before the half-hour to end the impasse.Alex Iwobi skipped past a couple of defenders down the left before pulling back for Chukwueze, who swept into the corner as the ball trickled back his way after a first shot was blocked.Following a stodgy first half Nigeria appeared the far sharper after the break, Peter Etebo rattling the crossbar with a superb 25-yard free-kick destined for the top corner but for the fingertips of Ronwen Williams.A number of promising attacks fizzled out for Nigeria and their lack of precision came back to haunt them when Zungu hauled South Africa level, nodding back across goal after a Percy Tau set-piece was shown upon a video review to have been flicked on by Ighalo.But after their stunning elimination of Mohamed Salah’s Egypt there was to be no follow-up act from South Africa as Williams flapped at an inswinging corner and Troost-Ekong forced over the line with his knee to clinch victory for NigeriaShare on: WhatsApplast_img read more

Adopt-A-Pet Dog of the Week

first_imgFacebook0Tweet0Pin0Submitted by Adopt-A-Pet of SheltonHello!  My name is Beau and I am loving my time at the Adopt-A-Pet. I am 8 years old, weight 68 pounds, and my time before was spent at the end of a chain. Here I have a nice roomy kennel with indoor and outdoor space instead. I get to run in the huge play yards without even a leash, and I even have a girlfriend! I finally know what it feels like to be free! When the nice person came to pick me up, I jumped right into the crate which made her very happy. Then we went for a car ride to come here. I liked the car ride and I really like the people who are taking such good care of me. They even take me for walks on the trails. I do have a leash on for walks and they say I walk very politely without pulling too much. I really want to have a new home where I am the only dog. I didn’t like other dogs coming around when I was tied up on a chain, but if I am properly introduced, I can make a friend. I impressed the people here at the kennel by responding when they asked me to do a sit and a down. I guess they can see that I really am a smart, sweet good boy. I hope I am the dog you have been waiting for. I know I have a lot to learn but I’m ready to work with you if you have time and love enough to teach me how to be an even better friend and companion.Adopt-A-Pet has many great dogs and always needs volunteers. To see all our current dogs, visit www.adoptapet-wa.org, Facebook at “Adopt-A-Pet of Shelton Washington” or at the shelter on Jensen Road in Shelton. For more information, email us at thedoghouse3091@hotmail.com or call 360-432-3091.last_img read more