HOW Festival: Despite research, we still don’t understand the way Generation Z makes decisions

first_imgDisposable packaging of hotel cosmetics is replaced by dispensers With the introductory sentence “Which is a vacation without pictures you can share”Lopatny presented the first Croatian Instagram hotel campaign where guests are rewarded for posting their pictures at seven selected hotel locations. Some of them were influencers in whom Lopatny sees added value for the recognition of the hotel brand, while Šumiga pointed out that influencers should be selected from targeted target groups, giving the example of wrong selection of influencers with poor followers to promote luxury resorts. micro influencer. That “personalized cosmetics will be a trend in the future” was concluded at the panel on trends in hotel cosmetics in 2020, where they discussed Ivona Begušić from The Pucić Palace Hotel in Dubrovnik and Nina Brouwers from Rituals Cosmetics in Amsterdam. More than 70 percent of those present in the audience supported dispensers as a better solution for packaging hotel cosmetics than small disposable packages in the survey. Smart hotel without reception and personal concierge access At the panel, Šumiga reminded the audience that likes on social networks for sale no longer mean anything and that one should be consistent in messages to guests, and every marketing activity should be measured, otherwise we are just a “person with opinions”. In the end, he highlighted a sore point of many destinations he had experienced himself; the slowness of wi-fi which deters guests from posting on social media; “If we increase the speed of wi-fi, we will get brand ambassadors among the guests without much effort”, He said. We will find brand ambassadors among the guests if we increase the speed of wifi On the final panel she moderated Marina Franolić from Beach Events, two different forms of hotel communication with the guest are opposed.   “The biggest danger on social networks are the new generations. They create their own content and their own closed digital ecosystems. Despite research, we still don’t understand how they make decisions. “, He said Dalibor Šumiga from PromoSapiens on the final day of the third edition of HOW. He cited the example of memes in the closed WhatsApp group as the main source of information for Generation Z, ie all those born after 1995, and a great challenge for marketing agencies in the future. Hotel Operations Weekend ended in Poreč yesterday – the first festival in Europe on the topic of hotel operations. This year, the festival gathered over 50 speakers in 20 panel discussions and presentations at which the participants were introduced to the latest world trends in hotel operations.  Novicov also mentioned moving away from Google ads towards more effective marketing methods. When asked by Prevolšek, he gave an example of a bad campaign where the author speaks about himself and does not offer a call to action, while a great campaign has a purpose, great content and supporting context behind it. “It’s never about the product or the hotel, but about the goal of coming to the hotel, why we’re doing something. We need to build an emotional connection with the guests and share our passion”, He said. RELATED NEWS: Begušić concluded that there must be other solutions for small hotels because cosmetic gifts create memories for guests. Brouwers pointed out that trends indicate the importance of organic and ecological solutions, the use of gray, white and beige tones and increased attention to the general well-being of the guest in the form of personalized cosmetics, in-room yoga mats, yoga videos and the like. Given that 73% of tourists watch accommodation social networks before booking, the first panel is “Sales and marketing: Engage your guests – let them be your ambassadors / Social networks: do we value them enough?” aroused great interest and filled the hotel hall. The panel was moderated Denis Prevolšek, regional director of Valamar Riviera, and together with Šumiga they participated Alexander Novicov from the IQD agency in London and Maja Lena Lopatny from HTP Korcula.  The last panel ended another edition of the famous Festival of Hotel Operations in Poreč, which gathered over 570 participants and thus once again confirmed the status of the leading regional conference of hoteliers.  Peter Palitz, CEO of QuiHotel in Budapest, presented the first “smart” hotel in Europe, which with the help of one application and nine employees runs a hotel with 40 rooms. “We communicate with guests before, during and after their stay. We have a virtual receptionist for every channel, Viber, WhatssApp, Messenger”Said Palitz, who noted that the younger generations prefer writing to face-to-face communication even though they are then more courageous in asking tricky questions. “The best proof that you are doing a good job is when a guest leaves a comment on social media with your name or when they contact you before their next stay. Personalization is the key to everything from interaction through communication channels”, she pointed out Sandra Grčić, head of the Valamar Experience Concierge program whose Concierge employees are available to guests at the info desk, but also in the breakfast room. “We have digital pilot projects that will help us respond more quickly to the needs of the guest, but it will all go through a personalized approach. ”, she concluded. The focus of the second day’s program was topics such as social networks, the quality of wi-fi in hotels, new trends in hotel households, and communication and emotional connection with guests and creative concepts in the food and beverage departments. HOW FESTIVAL: BY REDUCING PRICES AND DISCOUNTS, THE VALUE OF ITS PRODUCTS DECREASESlast_img read more

COVID-19: West Java distributes cash, food to Greater Bandung residents prior to PSBB

first_imgRead also: Govt expands social aid for poor to prevent Idul Fitri ‘mudik’The social assistance funds from West Java administrations is only one of eight financial aid programs aimed to ease the economic impact of the COVID-19 pandemic.Greater Bandung, which consists of Bandung and Cimahi cities, as well as Bandung, West Bandung and Sumedang regencies, will impose the PSBB policy for 14 days starting on Wednesday, following approval from Health Minister Terawan Agus Putranto to ramp up efforts in the fight against COVID-19.The area will join other regions in West Java, namely Bogor, Bekasi and Depok cities, as well as Bogor and Bekasi regencies — all satellite areas of Jakarta commonly referred to as Bodebek — in imposing the PSBB. Ridwan had previously said that Greater Bandung and Bodebek metropolitan areas had around two-thirds of COVID-19 cases in West Java.Prior to distribution, the central government had also set up the family hope program, staple food card, pre-employment card, and village funds assistance for families hardest-hit by the COVID-19 outbreak.President Joko “Jokowi” Widodo and the Social Affairs Ministry had also distributed monthly cash funds worth Rp 600,000 to thousands of residents for the next three months.Bandung administration economy and development assistant Eric Mohamad Atthauriq said he welcomed the West Java administrations’ initiative to distribute cash funds to Bandung residents.Eric explained there were around 137,000 families in Bandung registered in the Data of Social Welfare (DTKS) database. Some 60,000 of them had received assistance through the family hope program and staple food aid program from the central government.”The Bandung administration is ready to distribute cash aid to the remaining 77,000 families minus the 4,668 families that have received assistance from West Java administrations,” he said.The West Java Industry and Trade Agency has also prepared 12,000 canned food packages for the residents in addition to the staple food and cash aid. (nal)Topics : West Java Governor Ridwan Kamil has decided to distribute social assistance to thousands of families in Greater Bandung before officially implementing large-scale social restrictions (PSBB) in the area amid efforts to curb the spread of COVID-19.Starting on Sunday, the governor distributed staple food aid worth Rp 350,000 (US$22.50) and Rp 150,000 in cash to 5,492 families in Bandung and Cimahi, West Java.”The sooner [we give the aid] the better. We decided to distribute the funds to residents, while we’re continuously collecting data on more beneficiaries,” Ridwan said in the Central Processing Office of state-owned postal company PT Pos Bandung on Sunday.Ridwan said his administration would distribute monthly assistance for the next four months.”There are 4,668 beneficiaries in Bandung and 824 beneficiaries in Cimahi,” Ridwan said.He also said the administrations would hand out similar aid to around 18,000 families in West Bandung regency gradually.”Our target is to distribute the funds in the first 10 days of every month. So some residents will receive the funds on the fifth day of the month while others will get it on the 10th,” Ridwan said.The administration cooperated with Pos Bandung to distribute the aid packages as well as online-based motorcycle taxi drivers.He said he had asked all regents and mayors who were planning to implement PSBB to renew their beneficiaries’ data.last_img read more

No coordination, no docking of OFW ships; OWWA hit for neglecting OFWs

first_imgThe 266 OFWs were residents of the following: * Iloilo City – 35 The OFWs from this city, provinces of Iloilo and Guimaras were temporarily quarantined at a hotel here. Only OFWs not infected with SARS-CoV-2, the virus that causes COVID-19, would be allowed to return to the region, he stressed. * Guimaras – five * Antique – 18 For his part, Gov. Arthur Defensor Jr. urged OWWA to make sure all Ilonggo OFWs from Manila are negative of COVID-19 before transporting them to Western Visayas. ILOILO City – Ships transporting repatriated overseas Filipino workers (OFWs) will be turned away if the Overseas Workers Welfare Administration (OWWA) has not coordinated with the city government, said Mayor Jerry Treñas. * Bacolod City – 24 On the other hand, OFWs from Bacolod City and Negros Occidental were dropped by Bacolod before the ship proceeded to Iloilo City./PN “Ang lain sa inyo kay plano-plano kamo, pag-abot sang problema itudlo ninyo sa amon,” said Treñas. OWWA did not have enough personnel, admitted its officer-in-charge, Connie Binarao.center_img * Aklan – 37 * Capiz – 12 Meals of the OFWs who were quarantined at a hotel here were delayed, and there was no regular checking of their health condition, such as their temperature. (Fever is one of the symptoms of COVID-19.) * Negros Occidental – 27. During Saturday’s meeting of the regional inter-agency task force on the coronavirus disease 2019 (COVID-19), Treñas skinned OWWA Region 6 for neglecting the Ilonggo OFWs whom the latter transported to Iloilo City from Manila on April 29. * Iloilo – 68 Last week, OWWA transported to Western Visayas 266 OFWs (mostly seafarers) stranded in Metro Manila. Five of them (four from this city and one from Guimaras) turned out to be positive for COVID-19 when their specimens were tested at the Western Visayas Medical Center. Those from Aklan, Capiz and Antique were fetched by their respective provincial governments for quarantine in their hometowns. Office of Civil Defense Region 6 director Jose Roberto Nuñez also reminded OWWA it was the latter’s responsibility to shoulder the food and accommodation of the repatriated OFWs. The Maritime Industry Authority, on the other hand, must make sure repatriated OFWs have travel authority, Nuñez added.last_img read more

Connacht pile on the points

first_img Press Association The home side were full of early running against a stiff Sportsground wind, a fifth-minute effort from the returning Tiernan O’Halloran helping them on their way to a 13-5 half-time lead. Treviso centre Sam Christie struck for a try before the break, but Pat Lam’s men had the bonus point in the bag by the 54th minute thanks to successive scores from Jake Heenan, Matt Healy and Denis Buckley. Connacht gave their bid to finish in the top half of the Guinness PRO12 a big lift with a 53-5 bonus-point win over Benetton Treviso. center_img Man-of-the-match Craig Ronaldson was near faultless off the kicking tee, pocketing 18 points from nine attempts, with Aly Muldowney, Healy and Danie Poolman completing the seven-try rout. The result moved the Irish province six points clear of the seventh-placed Scarlets, as the battle for European Champions Cup qualification intensifies. The Italian defence crumbled out wide in the opening minutes when Healy’s lovely run and snappy pass out of a tackle sent O’Halloran stepping through to score on his first start of the season. Ronaldson converted and then added a penalty on the quarter-hour mark after a spell of forward pressure. The visitors should have replied via good breakdown work from scrum-half Alberto Lucchese, but Jayden Hayward pushed the resulting penalty wide. Connacht kept the Italians out as they pressed for a try from a close-in penalty and the hosts’ solid scrum platform saw them build for a second successful penalty from excellent out-half Ronaldson. However, Treviso hit back in the 34th minute when Niyi Adeolokun and John Cooney were unable to stop Christie from close range, with Hayward missing the conversion from the left. A foot in touch denied winger Healy a quick try on the resumption, although the Connacht pack were in clinical form when a well-worked maul saw flanker Heenan crash over in the right corner. Ronaldson maintained his 100 per cent kicking return at that stage, brilliantly drawing in the difficult conversion off the left post. Try number three swiftly followed as Healy deservedly got over near the left corner flag, profiting from Poolman’s timely injection of pace in a back-line move. The province’s best maul of the night saw prop Buckley plunge over for the bonus-point score. And although they failed to prosper from hooker Tom McCartney’s eye-catching run, a short Ian Porter pass soon had the hard-working Muldowney reaching over the line. As the penalties stacked up, Treviso replacement prop Salesi Manu was sin-binned for a ruck infringement near his posts and Healy scored again, before Poolman outpaced the cover to get his side past the half-century points mark. last_img read more

Haitian Economy and Finance Minister Jude Alix Patrick Solomon distances himself…

first_imgEconomy and Finance Minister Jude Alix Patrick Solomon distances himself from fake news web site. Minister says a fake website is responsible for false information against himFake websiteEconomy and Finance Minister Jude Alix Patrick Solomon on Monday distanced his ministry from a fake website on social media which he said is being used “to spread false information and make allusions that have nothing to do with the Minister”.In a statement, Solomon said the Minister of the Economy and Finance (MEF) is aware of two fake Facebook accounts in his name and created by unidentified individuals.“In these accounts, counterfeiters spread false information and make allusions that have nothing to do with the Minister,” the statement said, adding that the minister “does not have any account on Facebook and disclaims any liability for information or actions emanating from these accounts.“The MEF reminds the authors of these false accounts that their act constitutes an identity theft, therefore a crime under public law punishable by both the laws of the Republic of Haiti and the international conventions on the rights to identification.”The statement noted that as a result, the authorities have set in motion efforts “to prosecute these persons and bring them to justice”.last_img read more